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Returns
• We accept returns within 14 days of delivery for unopened and unused products in their original condition.
• To start a return, please email us at [your business email] with your order number and reason for return.
Refunds
• Once we receive and inspect your return, we’ll notify you by email.
• If approved, your refund will be processed to your original payment method within 5–10 business days.
• Shipping costs are non-refundable. Customers are responsible for return shipping unless the item was damaged or incorrect.
Exchanges
• We only replace items if they arrive defective or damaged. If you need to exchange a product, email us at [your business email] with a photo of the issue.
Non-Returnable Items
• Due to the nature of personal care products, we cannot accept returns on items that have been opened, used, or tampered with.
• Gift cards and sale items are final sale.
Damaged or Incorrect Orders
• If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right.
Contact Us
If you have questions about our return and refund process, reach us at
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